Full Version: Sound But No Picture
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prime hd has sound but no picture, the screen goes black. the picture returns when signal is sd, this hasnst always been the case only for the last couple of months. i have tried rescanning but no change. all other stations are fine. i didnt get to see any of the olympics in hd. any help or suggestions truley welcome.
Prime has been having some problems with HD encoding since the Olympics, affecting many areas.
I don't know what the problem is, but it's most likely not your tuner, but Prime's HD transmission, especially if you were receiving Prime HD ok previously.
I don't know what the problem is, but it's most likely not your tuner, but Prime's HD transmission, especially if you were receiving Prime HD ok previously.
QUOTE (mtv @ Sep 14 2008, 08:44 PM) 
Prime has been having some problems with HD encoding since the Olympics, affecting many areas.
I don't know what the problem is, but it's most likely not your tuner, but Prime's HD transmission, especially if you were receiving Prime HD ok previously.
I don't know what the problem is, but it's most likely not your tuner, but Prime's HD transmission, especially if you were receiving Prime HD ok previously.
my friend hasnt had a problem with his transmission, hes 5 minutes down the road and saw all the olympics in hd. i appreiciate the reply but i think theres more to it.
Some tuners are having problems and others aren't.
There's been a few reports of this happening with Prime in different areas.
If you are able to try your tuner at your friend's place and/or vice versa, it would eliminate it being a signal issue.
Obviously, if you have STB's, it's easy to do, however if you both have built-in tuners in your screens, that may be difficult.
There's been a few reports of this happening with Prime in different areas.
If you are able to try your tuner at your friend's place and/or vice versa, it would eliminate it being a signal issue.
Obviously, if you have STB's, it's easy to do, however if you both have built-in tuners in your screens, that may be difficult.
i will take my stb with me next time i go over and try that out. cheers for the suggestion. will post again after i try it, probally later in the week.
Are you using an LG LST-5402P (160GB) or LST-5403P (250GB) twin tuner PVR?
I have had the same problem (in Canberra) since just before the Olympics.
I have just found many hits on forums for this issue with Newcastle & and other PrimeHD channel 60 broadcasts; They broadcast 576i & 1080i at different times of the day, flicking from 576i to 1080i when HD programming was available.
Has anyone found a fix? Is a firmware upgrade to the LG tuner needed?
I have had the same problem (in Canberra) since just before the Olympics.
I have just found many hits on forums for this issue with Newcastle & and other PrimeHD channel 60 broadcasts; They broadcast 576i & 1080i at different times of the day, flicking from 576i to 1080i when HD programming was available.
Has anyone found a fix? Is a firmware upgrade to the LG tuner needed?
QUOTE (Fadden @ Oct 12 2008, 01:55 PM)
Is a firmware upgrade to the LG tuner needed?
Yes, a firmware upgrade is needed to fix the problem, but wait and keep checking the forums as the fix that LG has out now does not work, you get prime hd but the unit will turn off during add breaks. So hold off until LG gets the correct fix, apparently their techs in Korea are working on the problem but at this stage there is no firm timeline on when it will be available.
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