My 8800 which I purchased on the 15/11/06 has developed 5 dud pixels. I did a all white screen test when I first got it and had none.
3 weeks ago when I was playing with DVI to HDMI connections I noticed a bright pink spot. Doing a all white test then showed 3 x bright pink pixels.
I did a test last night and found 4 x bright pink pixels and 1 x medium bright pink pixel. These are in different spots on the screen and not near the corners.
From normally viewing distance these aren't a problem.
I'm a bit concerned that this has started to happen and gotten worse.
I put a call in the Hitachi today and asked what the manufactures tolerences actually were.
They said 99.99% good pixels, meaning 0.01% failure is acceptable. This equates to 100 pixels, but the guy said normally they do something at 20. But he said it also depends on where on the screen there are and type of fault. He suggested I talk to my nearest service agent. I rang them and once I said 5 pixels they booked in a visit ( Charge to Hitachi ) for Thursday morning.
They said they would take photos and note the position of the faulty pixels and send it off to Hitachi and
if a warranty claim is accepted it means a replacement.
My main concern is that it's got worse but I have 9 months of Manufactures warranty left and I got a 4 years extended warranty.
If Hitachi don't do anything now I have the 9 months to see if things get worse.
From normal veiwing distance these aren't really a problem and my family and I still love this TV.
Also I'm documenting the faulty pixels. Position and Type of fault.
Will keep you all updated as things progress.
