QUOTE (Neon Kitten @ Apr 9 2005, 03:52 PM)
What problems did it cause? And was your first Wintal running hot all the time, or only when the HDD was active?
Mine gets extremely hot to the touch when the HDD is running, and perhaps that might help explain the many problems that have been cropping up on my unit...
Sounds like mine. The first unit would get so hot that you couldn't hold your hand against the case for very long. It was only during HDD use (record or playback). Channel 9 suffered the worst. I could record, but the audio would drop out constantly, loose sync, and the picture would occassionally show distortions. These distortions were different to the occassional breakup that comes from signal problems. Live viewing would be affected following HDD use until the unit cooled down. Again, primarily Channel 9 was affected.
I spent every night of my first week of ownership emailing back and forth with Wintal support. The tech I was in contact with was very helpful, and suggested a few things, but ultimately it became obvious it was the unit that was the problem. I went back to the seller, had them order a replacement (which took a further two weeks to arrive).
The replacement has none of these issues. The case gets slightly warmer during HDD use, but not what I would call hot. I can record any channel, and have no playback or audio issues.
If your symptoms sound similar to mine, I'd get in touch with Wintal first. They did offer for me to come to them to have it tested, however my local supplier was much closer and (mostly) happy to replace it. If yours isn't Wintal support seem pretty good.
As per above, other people have had similar issues. If it is getting HOT! then get it replaced. It will only lead to problems down the track and probably a very reduced lifespan (of the Wintal).