unclewhimsy, on 28 April 2012 - 10:01 AM, said:
Well, just got off the phone to an Austar consultant who burst my bubble!
Complete bunch of wankers that will say anything for a sale.
I have been waiting for the Foxtel takeover in the hopes of getting Fox out where we are (semi-rural) just outside Canberra in the Austar 'zone'. He told me that the only thing to change from the takeover is that Foxtel will now be responsible for cable and Austar will do the satellite component! What utter crap!
It's a bit premature to be asking. Foxtel doesn't officially take over Austar until late May. Austar is still operating independently until then and can say whatever bullshit they feel like until they are taken over. Firstly, why are you even calling Austar anyway????? If you want a Foxtel service (post-takeover) then you have to call Foxtel, not Austar!
After the takeover is complete you'll be able to call Foxtel and they will happily connect you up as a customer with their equipment regardless of where you are in Australia.
It's completely absurd for Austar to say they will be doing the satellite component because in one months time Austar won't be doing ANYTHING let alone the "satellite component"!
Makes me wonder if the BS that Austar CSR's are putting out is the same BS that management has told them so they foolishly think they will have a job in 1 months time! They're going to get a rude shock.