156 replies to this topic

[Jazman777]

ITs is also sad to see select have no announcements on there web page about the closing english service i bet a lot of customers have no idea I still havent heard from fox so it seem they keen to let people know if it wanst for this forum ill be in the dark and very annoyed at least i know i have until nov to change to fox if i decide to

[bryfx]

Hi Guys,

This blows big time.

I've got an EyeTV Sat with an IRDETO CAM to work with SelecTV, along with an EyeTV Diversity (Tersetrial dual tuner).

This gives me a great TV setup, 2 FTA receivers and Satellite all from the one piece of software and remote control and TV input.
Full scheduled recording etc etc.

I went down the path of SelecTV for 2 reasons, first they had no contracts and good prices, second
they used irdeto encryption, which is available to 3rd party decoders.

With the change from SelecTV to Foxtel, it seems I'm screwed.
With Foxtel, I'll be forced to use their hardware, another input on the TV and another remote control.

Anyone else in this situation? I made a complaint to the ACCC because I believe its BS. However I dont believe anything
will change.

Does this mean the end of PayTV for me? I dont think I can regress to a foxtel decoder as a non-integrated tv service.
Plus their offer is crap.

[schuhmac]

I have numerous relatives who are either Pay TV subscribers of FOXTEL or AUSTAR and every one of them (NOT ONE person seems to be happy about their Pay TV service and it's rather ironic that at a time when I just pointed them to SelecTV, SelecTV wants to pull the plug on its 'Great TV' Package) is whinging about:

a. how dear their Pay TV subscriptions is;

b. how half the channels that come with their subscription are rubbish;

usually with the accompanying statement that, if it weren't for the kids, they simply would NOT bother with Pay TV...

In contrast: You compare that to SelecTV customers who seem to be happy about the 'Great TV' package...

Edited by schuhmac, 03 September 2010 - 06:49 PM.

[Jazman777]

finally a message from select on there website   http://kb.selectv.co...e.aspx?aid=1556


# SelecTV Communications.

Dear SelecTV Customer,



We regret to inform you that SelecTV is ending its Great TV and Premium Package (English) subscription TV services on the 15th of November, 2010. SelecTV has undertaken an agreement to migrate your services across to Foxtel, if you wish to maintain your subscription. SelecTV will continue with the Greek and Spanish language services on an ongoing basis.



The good news is Foxtel have designed an exclusive offer for SelecTV‘s customers so that you can continue to enjoy subscription TV.  Better still, this means you will now be able to access a wide range of exciting new channels as well as many of your current channels for a low price.

SelecTV will continue to provide your existing Great TV or Premium Package services for a 90 day transition period (until 15th November 2010) after which time the English language service will cease.

·         SelecTV will not bill you if we cannot provide you 30 days of full service.

·         SelecTV will waive all contract obligations and recoupment fees on termination of the SelecTV service &/or migration to Foxtel.

·         If you elect to accept Foxtel’s offer attached to this letter, both parties will endeavour to ensure that your service continues uninterrupted.

Please refer to the Foxtel correspondence attached for full details of their exclusive offer to SelecTV subscribers.



We have included some FAQ’s about this change, however, please do not hesitate to contact SelecTV on 1300 735 328 if you have any additional questions on the termination of these services.



SelecTV would like to take this opportunity to sincerely thank you for your ongoing support of our service over the past 5 years and hope that you continue to enjoy the great entertainment subscription television has to offer.



Regards,



The SelecTV Team





















Customer FAQ’s



1.    What has happened to SelecTV?

SelecTV has signed an exclusive marketing agreement with PayTV operators Foxtel and Austar here – see region code in Bruce] for the ongoing supply of your service.

The good news is Foxtel and Austar have designed an exclusive offer for SelecTV ‘s subscribers so that you can continue to enjoy subscription TV.  Better still, this means you will now be able to access a wide range of exciting new channels as well as many of your current channels for a low price.



We are working with Foxtel and Austar to give you the option to transition your service across to ensure you continue to receive SelecTV uninterrupted.

Further details will be provided soon, you do not have to do anything at this point, please be patient while we work through this process.



2.    What will happen to my service?

The intention between both parties is to transition your service uninterrupted. Your service will continue as normal and we’ll be in touch shortly to advise you of the next steps. You will be given the choice to migrate your service across to Foxtel and Austar or remain with SelecTV until we cease broadcasting at the end of November.



You will not be charged for services you will not receive. SelecTV will only bill you on your normal billing date if we can guarantee you a full month of service, otherwise it will be Free until the end of broadcast.



3.    When will I find out about what is happening with Foxtel/Austar?



Foxtel and Austar will be in touch over the next few weeks to advise you of the next steps. The SelectTV service will be operating as normal until further notice.



4.    Will I need to pay more money to get this installed?

At this stage we expect that there will be no installations charges. We will be in touch over the next few weeks to advise you of the next steps, at this time we are in the process of putting together all the information you will need regarding this change.

There is no immediate impact to your service.





5.    Will I need to pay more for my monthly subscription free?

This will be up to Foxtel and Austar to make you a new subscription offer. We expect it will be similar to your current subscription.

6.    Will my content/channels need to be changed?

You will be sent a letter explaining the Foxtel and Austar offer and the process to follow to transition to your new service.



7.    Can I cancel my account?

You may cancel your account if you wish, however if you do not intend to migrate across to Foxtel and Austar we would love you to stay with SelecTV until the end of broadcast at the end of November.  We encourage you to continue viewing your SelecTV service and await your offer letter from Foxtel/Austar before making your decision to cancel.



If you would like to discuss this please call us on 1300 735 328.



8.    Why are you giving my private information to Foxtel and Austar?

SelecTV are mailing an offer to you on behalf of Foxtel and Austar, your private information is being protected.



9.    Who do I call for technical or billing enquiries?

You should call SelecTV on 1300 735 328 for any enquires relating to your SelecTV service.



10.  Will I need to payout my contract with SelecTV?

You will not be held to any contractual obligations with SelecTV if you have an English language service only.



11.  Will I need to sign a contract with Foxtel/Austar?

Every English language SelecTV customer will receive a letter setting out the terms of the offer.



12.  I have paid upfront for my service, will this be refunded?

We will able to provide more information over the course of the next few weeks.



  13. I am waiting for my installation/service call?

We have passed your details on to Foxtel/Austar and they will be in touch soon to discuss their offer with you, we understand you’re waiting so we have escalated this as a high priority







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[schuhmac]

Jazman777, I received an email from AUSTAR TV (noreply@austar.com.au) with essentially the same information...

For me, the problem with the AUSTAR offer is that:

a. the monthly subscription jumps from now $29.95/month (I am one of the original SelecTV customers) to at least $56.00/month i.e. to almost double even if I am just after one (1) sports channel (EUROSPORT in my case) because AUSTAR's $40/month offer ONLY contains the Starter package plus the Movie Network Option.

So, at $40/month subscription a number of channels are suddenly gone.  To name a few: EUROSPORT, Nat Geo Adventure, VH1, Ovation, E! Entertainment, Turbo Discovery...

EURONEWS would be gone totally as it is not contained in any of AUSTAR's OR FOXTEL's Options, am I right?

b. SelecTV customers own their satellite dish, LNB, STB and cabling.

I agree with bryfx that especially for those SelecTV customers like him and myself who later integrated SelecTV with their High Definition TVs, that is, bought better receivers (I, for instance, bought a Strong SRT 4910 combined satellite and terrestrial High Definition receiver and hi-end cables for that purpose), possibly being forced to use an AUSTAR or FOXTEL STB on top of a price hike is just not an attractive option...

As yet I do not know whether or not this is the case here, but requiring customers to have a particular setup, in my opinion, would be plain wrong!

Imagine a mobile phone company saying: "In order to be able to use / be on our network, you can only use the mobile phone which we give you, that is, you cannot use an unlocked phone."

Would anyone accept that nowadays?

On top of it, it really is not necessary as CA modules can be provided to customers.

bryfx, good on you for lodging a complaint with the ACCC !!!

I did so too !!!

Edited by schuhmac, 04 September 2010 - 03:13 PM.

[mtv]

My understanding is that Selectv/Austar/Foxtel don't 'have' to offer you anything.

Selectv are simply closing down, going out of business.

You would normally be left with a choice of signing up with another pay TV provider, if you wished, at whatever package new subscribers were being offered at the time, or not sign up at all.

I totally agree it's a poor deal with channels/packages both Foxtel & Austar offer..... after all, that's why we chose the packages with selectv, as they were better value for money compared to the others.

I doubt the ACCC will have any interest in this matter whatsoever, as neither Foxtel or Austar is trading in an uncompetitive manner, in regard to selectv.

They did not 'buy-out' or force selectv to withdraw from the market.

Selectv failed due to insufficient marketing and a greedy, impatient owner, expecting high returns in a short period of operation.

Just mention selectv to most people and they'll say.... who?

[tuney]

Hi to all,
I just rang Foxtel to see what the deal is and was told that it is Get Started plus any one extra package of my choice plus 1 month free on a 12 month contract. I also asked about installation and was told that it would use my infrastructure, I told them that I did not want to move any of my existing dishes at the moment and would need a new dish. Their reply to that was that they are going to transmit on the same frequencies as Select and they would not be touching the dish. I seriousely dobt that Foxtel would transmit from Pas8.
Anyway thats what they told me, I for one will not be going over to Foxtel as the deal does not seem good enough particularly now that FTA has a reasonable number of channels available.
Thats my 2 cents worth..

[mtv]

tuney, on Sep 4 2010, 02:16 PM, said:

Hi to all,
I just rang Foxtel to see what the deal is and was told that it is Get Started plus any one extra package of my choice plus 1 month free on a 12 month contract. I also asked about installation and was told that it would use my infrastructure, I told them that I did not want to move any of my existing dishes at the moment and would need a new dish. Their reply to that was that they are going to transmit on the same frequencies as Select and they would not be touching the dish. I seriousely dobt that Foxtel would transmit from Pas8.
Anyway thats what they told me, I for one will not be going over to Foxtel as the deal does not seem good enough particularly now that FTA has a reasonable number of channels available.
Thats my 2 cents worth..

Totally wrong!

Foxtel will require re-alignment of a dish (or to install one) pointed at C1/D3.

LNB skew adjustment will also be required.

They will not be using IS8.

[tuney]

mtv, on Sep 4 2010, 02:25 PM, said:

Totally wrong!

Foxtel will require re-alignment of a dish (or to install one) pointed at C1/D3.

LNB skew adjustment will also be required.

They will not be using IS8.

Hi there, Yeah I knew this but that is what the Foxtel supervisor told the sales girl to tell me. I have two dishes at present with 2 LNB's each so I definately don't want a Foxtel tech touching them, but this is just acedemic because I'm going to decline their offer.
However it would seem that Foxtel really do not intend to supply new dishes to select customers. If they want our business they need to come up with a better deal.

Regards

[schuhmac]

mtv, on Sep 3 2010, 08:13 PM, said:

My understanding is that Selectv/Austar/Foxtel don't 'have' to offer you anything.

Selectv are simply closing down, going out of business.

SelecTV, as I understand it, is NOT closing down. It just does not want to provide a English-language service, that is, the 'Great TV' package after 15.11.2010. Instead, it ONLY intends to provide a Greek and Spanish package after that date.

Edited by schuhmac, 05 September 2010 - 01:48 AM.

[mtv]

schuhmac, on Sep 4 2010, 03:03 PM, said:

SelecTV, as I understand it, is NOT closing down. It just does not want to provide a English-language service, that is, the 'Great TV' package after 15.11.2010. Instead, it ONLY intends to provide a Greek and Spanish package after that date.

I would have thought the English-language package would have been the largest money-spinner, compared to the other language packages.

Select have already flogged-off the Italian package, so it's reasonable to expect both Greek and Spanish will follow.

Considering English and Italian packages didn't make sufficient money for Mr Gordon, I don't see how only Greek and Spanish can be viable.

I'm fairly certain the days of selectv (overall) are numbered.

[mtv]

tuney, on Sep 4 2010, 02:51 PM, said:

Hi there, Yeah I knew this but that is what the Foxtel supervisor told the sales girl to tell me. I have two dishes at present with 2 LNB's each so I definately don't want a Foxtel tech touching them, but this is just acedemic because I'm going to decline their offer.
However it would seem that Foxtel really do not intend to supply new dishes to select customers. If they want our business they need to come up with a better deal.

Regards

If Foxtel are going to use the same frequencies and transponders on IS8 that selectv are using..... how are they going to connect you to Foxtel before selectv ceases using them?  

Didn't the Foxtel deal include 'free installation'? That would include a dish, mount, LNB, cabling, outlets, etc.

I've heard reports of other selectv customers in the same situation as you, wishing to use their 'own' dishes for other sats, etc and Austar are providing complete installation... with a new dish.... and no contract.

If you own your dish, then it's your right to do what you want with it.

Sounds to me like you just got a Foxtel sales person that A. Had no idea what they were doing. B. Couldn't give a %#$!

If you're still interested, speak to someone else.

[schuhmac]

Jazman777, on Sep 3 2010, 05:10 PM, said:

SelecTV has signed an exclusive marketing agreement with PayTV operators Foxtel and Austar ...

QUESTION: DOES THAT MEAN THAT SELECTV GETS PAID BY FOXTEL AND AUSTAR FOR EVERY SELECTV CUSTOMER WHO DECIDES TO TAKE UP THE FOXTEL / AUSTAR OFFER ???

Edited by schuhmac, 05 September 2010 - 09:08 AM.

[Jazman777]

does it really matter if select get paid by fox/austar the thing is were aint going to get what we had before with select so we have some choices to make and if we can haggle a resonable deal for ourself but worse for you guys who have a hobby with the satellite for ftv as for me i have the standard select install so hope i can use my select box so get the fta channels on the satellite that fox uses but ill wait and see

[Striker]

Yes Foxtel/Austar is paying SelecTV $250 for every person who switches to them

[Proud Queenslander]

Correct me if I'm wrong, but there's children's programming available on FetchTV.

This is from their website:

Quote

"With Video on Command you can choose what you watch and when you want to watch it.

Fetchtv has six video on demand channels included in the basic monthly price. The great shows on these channels are stored on your set top box ready to be watched whenever you want, with no delay and no impact on your download limits.

We push new shows to your set top box during the night which means there’s always something interesting for you to watch – ready when you are."

Here are their six VOC services:

Quote

HiJinx

HiJinx features all the shows from ABC for Kids that your children know and love.

Key Programs: The Wiggles; Thomas & Friends; The Fairies; Bob the Builder; Pingu; Cool Kids Cooking; Geniefrom Down Under; Dorothy the Dinosaur; Angelina Ballerina; Girl From Tomorrow; Olliver's Adventure; Round the Twist; Rubbadubbers; Zigby"

Gekko
Gekko TV offers brand name, family friendly children's video content for ages 2-8.  All on-demand and free, Gekko will entertain and educate your kids with new and classic animated and live action programming available right at your fingertips.

Key Programs: The Wiggles; The Fairies; Franny’s Feet, Maggie and the Ferocious Beast, George and Martha, Babar, Franklin, Jakers, Mighty Machines, Poko, Little Bear, Miss Spider’s Sunny Patch Friends; Elliot Moose, Mama Mirabelle, Numberjacks, LazyTown, WordWorld, Louie; The Doodlebops, Toopy & Binoo, PJ Katies Farm and Dive Olly Dive

Warner TV
Great Warner Bros series, comedies, and dramas combined with the control, convenience and immediacy of on-demand, all packaged in an easy to access and understand manner.

Great TV, Whenever You Want

Key Programs: The Big Bang Theory, Chuck, Fringe, Gossip Girl, Nip Tuck, The OC, Pushing Daisies, Queer as Folk, Terminator The Sarah Connor Chronicles, Two & a Half Men, The Vampire Diaries

Chronicles
The destination for revealing, award-winning, original non-fiction series and event-driven specials that connects history with viewers in an informative, immersive and entertaining manner across multiple platforms.

Key Programs: Child Stars; Mediums - We See Dead People; Ape to Man; The True Story of Troy; Ancient Mysteries (Dragons - Myths & Legends, Quest for the Holy Grail, Seven Wonders of the Ancient World); Deep Sea Detectives (Caught in a Killer Storm); Digging for the Truth (Da Vinci Code - The Bloodlines); Engineering an Empire (Davincis World, Greece - Age of Alexander); Bloodlines - The Dracula Family Tree; Nature Tech (Tsunamis); The Universe (Mars - The Red planet); A range of one off programs (Military History; Mega Disasters; Mega movers; Ancient Mysteries)

Profiles
Programming that proves that the truth about people is always more entertaining than fiction. Profiles is about real people and their real lives: up close and personal, gritty and provocative, always unfiltered. Profiles original series uncover the real drama in people stories: everyday situations with a twist; celebrities going off-script; people-centric crime stories and paranormal events.

Key Programs: Contemporary Profiles (Angelina Jolie, The Hiltons, Russell Crowe, Donald Trump, Mick Jagger, Robert Downey Jr, Bob Marley); Historical Profiles (Confucius, Enzo Ferrari, John F Kennedy Jr, Sadam Hussein, plus more); Vanishings (The Disappearance of Michael Rockefeller, plus more); Unsung Heroes of WWII (UNsung heros of Pearl Harbour, plus more); The Master (Joseph Manton, Master Gunsmith, plus more); Man Moment Machine (JFK & the Crisis Crusader, plus more).

Frontiers
A selection of popular Sci Fi programming from leading providers.

Key Programs: Stargate SG-1; Stargate Atlantis; Outer Limits; and Poltergeist the Legacy. More programs will be announced soon.

There are some interesting subscription TV channels on it too, including Fox Sports News. The documentary channels that were offered on SelecTV come with FetchTV's $29.95 package.


If you ask me, FetchTV is superior to SelecTV. I wouldn't be surprised if SelecTV dropped its English package because it cannot compete with FetchTV.

Edited by Proud Queenslander, 05 September 2010 - 11:41 PM.

[tmaster100]

figjam, on Aug 31 2010, 07:55 PM, said:

What select plan are you currently on?

Just the standard package with SelecTV.  It does seem different people at Foxtel can do different deals, either way i am happy with the solution i have received.

[Keepleft]

Proud Queenslander, on Sep 5 2010, 11:36 PM, said:

There are some interesting subscription TV channels on it too, including Fox Sports News. The documentary channels that were offered on SelecTV come with FetchTV's $29.95 package.

If you ask me, FetchTV is superior to SelecTV. I wouldn't be surprised if SelecTV dropped its English package because it cannot compete with FetchTV.

High-speed internet connection required, this is Australia.  For most of us in OZ, this delivery method is years away.  Besides, nothing beats "live TV" delivery such as news.

Reality is Select couldn't compete, that is attract enough customers to be viable against Foxtel/Cropstar, and that has bugger to do with FetchTV.

Those not changing to Fox et al, can use their decoder for FTA satellite channels on IS8, or in particular on C1 (Foxtels sat) for reception of AlJazeera International in english, a top news and documentary outfit.

Adding a multi-LNB holder to the dish, can mean additional FTA news and doco coverage from NHK World, RT (Russia Today), Press TV of Iran - each in english and on Optus D2.

Don't discard your SelecTV decoder, just use it for other services.

[Tassie Devil]

Sigh.  Well that nails it.  I was tossing up whether or not to continue with Select TV anyway.  

All I've been recording is movies and some music programs from Ovation.  But Ovation has gone backwards since it was temporarily dropped by Foxtel and is all repeats these days so I will not miss it.  For the monthly cost of the subscription, which would have to include their rotten recorder, I can import quite a few discs from Amazon uk.

And sleuthing out the movies worth recording is a real PIA - I do it from the Movie Network Channels site  http://mnc.tv/guide .  It is a boring, time consuming task sorting out which movies are new showings and which of those are worth looking at as advised by Maltin's Movie Guide.  It usually only distils out at one or two a week.  The irony is then that we sometimes abandon watching a recording as it is not to our taste.

As for the documentaries, most on Nat Geo are ok but an awful lot of others are superficial, repetitive and aimed at a mental age of 8.  We find our hunger for documentaries is satisfied by FTA SBS & ABC .

As other posters have said the Austar offering is no bargain.  I previously subcribed to Austar but switched to Select when they encoded broadcasts to require their own recorder.  Now Select is dying so will my subscription to satellite TV.  There is over 300 GB of programs (mostly movies) left to watch on the Toppy 5000 anyhow so we will not suffer any withdrawal for some time to come.

So, I'll not switch but stay with Select until they die mid November.  But that is my personal decision.  There could well be enough in the deal to attract others.  We all have different tastes/viewing habits. When I've cleared the recorder of files maybe there will be some other satellite service worth investigating.

John

[Bertzz]

I guess that if one were to switch to Fox from Select you would probably deal with the New Connections team rather than the Retention team and as such probably not likely to get the kind of deals that some have negotiated through the cancellation process. I will however give it a try closer to the middle of November and see what they can offer. If they offered Basic + Sport + Kids + Movies for $58 per month with no contract, I would probably switch. This is only asking for one additional free $16 bundle, so not in my opinion a huge ask especially compared to what others are getting through the Retention team. Maybe they would also throw in an IQ of HD as well, lets see.
Otherwise I will just stick to FTA.

[mtv]

Bertzz, on Sep 7 2010, 12:25 PM, said:

I guess that if one were to switch to Fox from Select you would probably deal with the New Connections team rather than the Retention team and as such probably not likely to get the kind of deals that some have negotiated through the cancellation process. I will however give it a try closer to the middle of November and see what they can offer. If they offered Basic + Sport + Kids + Movies for $58 per month with no contract, I would probably switch. This is only asking for one additional free $16 bundle, so not in my opinion a huge ask especially compared to what others are getting through the Retention team. Maybe they would also throw in an IQ of HD as well, lets see.
Otherwise I will just stick to FTA.

Good luck with that one!

Let's know how you get on.

[cockatiel]

This is crap. When Tel$tra/Foxtel sends this letter to me, will they be offering it with no subscription and Irdeto 2. I

installed my own setup at home for Selectv, with 2 boxes, and a coaxial splitter, where I can remove the card from one, and

watch it in the other room (one room at a time). I have forked out for better quality equipment than Foxtel use, will I still

be able to use mine, cause they use some Nigravision thing don't they?

This is crap, I set up my own setup, after what some idiots have done to my roof years ago, I don't want anyone but me on my

roof, let alone some clueless idiot from Tel$tra.

I have nothing to do with Tel$tra to the extent I don't have a landline because of what those idiots have done to me.

We need some competition, I dont want to be throwing money to Hellstra again.

I loved Selectv, now I really am pissed off, after paying for my boxes and dish etc and installing them myself.

I do a way better job and look after my property, unlike some fool from Telstra.

Foxtel's idea of an extra room for an extra $15 is stupid, especially when you would only be watching it in one room at a

time.


This gets worse and worse.

Me and my wife watch national geographic, mtv, e, and movie 1, which is 4 channels in total. To get these same channels, will

cost us $90 a month (basic $42 package, + 3 packs) on Foxtel, oh along with 20 odd crap channels we will never watch. Along

with a 24 month contract, and $100 installation fee. I had select for NO CONTRACTS, how come Hellstra do prepaid phones, but

no prepaid satellite. Coupled with the fact I just bought a new spectrum analyser for the satellite, I don't want to pay some

idiot $100 to break some tiles on my roof and flatten the valleys (and scratch the gutters with his ladder).


$90 x 24 months = $2160
+$100 setup (when I own all my own equipment + installation tools)

= $2260??????? I don't even know what I'll be doing in 6 months, let alone 24 months

If WIN was running it at a loss, why secretly sell to Foxtel, I feel betrayed. They could have made it public and sold it to an

ethical entreprenaur who would keep it running for people who have the commonsense to install their own systems, or

pensioners etc, people on the move, renters, or students who don't want contracts.


Fetch TV would be way better value than Foxtel because it has the channels we watch,  however the idiots from Telstra can't even provide ADSL internet to our home, apparently we are in a forgotten civilisation called Craigmore which has slower internet than third world countries . We have a fast  wireless ADSL alternative called Wimax through Adam, atleast they care more than Telstra (though I wish they offered FetchTV).

Edited by cockatiel, 07 September 2010 - 09:14 PM.

[M_dawg]

Yep, that's the most disgusting part of migration to Foxtel: to get the four most popular channels on SelecTv (NatGeo, Mtv, E! and Movie One), you need to get the basic + three extra packs and pay freakin $90, where before we were paying only $29.

[Jazman777]

cockatiel, on Sep 7 2010, 07:47 PM, said:

This is crap. When Tel$tra/Foxtel sends this letter to me, will they be offering it with no subscription and Irdeto 2. I

installed my own setup at home for Selectv, with 2 boxes, and a coaxial splitter, where I can remove the card from one, and

watch it in the other room (one room at a time). I have forked out for better quality equipment than Foxtel use, will I still

be able to use mine, cause they use some Nigravision thing don't they?

This is crap, I set up my own setup, after what some idiots have done to my roof years ago, I don't want anyone but me on my

roof, let alone some clueless idiot from Tel$tra.

I have nothing to do with Tel$tra to the extent I don't have a landline because of what those idiots have done to me.

We need some competition, I dont want to be throwing money to Hellstra again.

I loved Selectv, now I really am pissed off, after paying for my boxes and dish etc and installing them myself.

I do a way better job and look after my property, unlike some fool from Telstra.

Foxtel's idea of an extra room for an extra $15 is stupid, especially when you would only be watching it in one room at a

time.


This gets worse and worse.

Me and my wife watch national geographic, mtv, e, and movie 1, which is 4 channels in total. To get these same channels, will

cost us $90 a month (basic $42 package, + 3 packs) on Foxtel, oh along with 20 odd crap channels we will never watch. Along

with a 24 month contract, and $100 installation fee. I had select for NO CONTRACTS, how come Hellstra do prepaid phones, but

no prepaid satellite. Coupled with the fact I just bought a new spectrum analyser for the satellite, I don't want to pay some

idiot $100 to break some tiles on my roof and flatten the valleys (and scratch the gutters with his ladder).


$90 x 24 months = $2160
+$100 setup (when I own all my own equipment + installation tools)

= $2260??????? I don't even know what I'll be doing in 6 months, let alone 24 months

If WIN was running it at a loss, why secretly sell to Foxtel, I feel betrayed. They could have made it public and sold it to an

ethical entreprenaur who would keep it running for people who have the commonsense to install their own systems, or

pensioners etc, people on the move, renters, or students who don't want contracts.


Fetch TV would be way better value than Foxtel because it has the channels we watch,  however the idiots from Telstra can't even provide ADSL internet to our home, apparently we are in a forgotten civilisation called Craigmore which has slower internet than third world countries . We have a fast  wireless ADSL alternative called Wimax through Adam, atleast they care more than Telstra (though I wish they offered FetchTV).

Buddy as bad as it im not far from you and i  how bad the adsl is here but i am stuck on a rim hence no adsl 2 for fetch but read on internode and they are doing trials for fetch tv so if they pick it up and i can get adsl2 or wait for the nbn then i may get it also node will have it unmetered

[schuhmac]

I had some bird from AUSTAR ring me and her attitude right from the beginning was "We are recording this phone call!".

Whilst I kept it civil, my reply to her was: "You can record it [the phone call] as much as you like!" and

I then wanted to know whether or not we would be able to continue to use our own HD receiver?

ANSWER: NO!

When saying to her that I would NOT object to being supplied with a CA module and smartcard whilst using my own receiver:

ANSWER again to the effect: NO CAN DO!

The problem with the so-called AUSTAR offer seems to be, that it is either AUSTAR's way or NO way!

They do not even seem to make any attempt to help the customer. On the contrary, I repeatedly got more attitude from this AUSTAR representative in the form of: "We won't be calling you again!"

NICE CUSTOMER SERVICE, AUSTAR!!!

And that is the situation before a SelecTV customer even gets signed up by AUSTAR...

I guess SelecTV will miss out on $250 for me as a SelecTV customer... :-)

Edited by schuhmac, 10 September 2010 - 05:19 PM.