130 replies to this topic

[jcjuice]

in fairness to many sales people, i suppose if my family was relying on me to put food on the table and in order to do so i had to flog as much as possible - i would probably spin the same crap. Sales people are humans too! I dont agree with lying of course, but a little bit of encouragement can't hurt can it?

[clay_tone]

jcjuice, on Aug 18 2008, 06:16 PM, said:

in fairness to many sales people, i suppose if my family was relying on me to put food on the table and in order to do so i had to flog as much as possible - i would probably spin the same crap. Sales people are humans too! I dont agree with lying of course, but a little bit of encouragement can't hurt can it?

But don't ever expect the same customers to return to you for more purchases.
So in the end the salesperson would lose out.

[Chui]

Jeffie, on Aug 18 2008, 04:45 PM, said:

went into a specialty hi fi store the other day asking if i should add a matching sub, or if i should replace it, he said you shouldnt have more than one sub in a room less than 7x7.

ok..........

Well that's me stuffed then

[sirhc55]

Paranoid666au, on Aug 18 2008, 05:10 PM, said:

No I don't go to speciality shops. Just the box movers like JB h fi and the Good Guys. If I know what I want and I don't need after service, I just get the cheapest price from a box mover. If I was going to get speakers I think I'd get them from a specialists store so I can audition them properly. Speakers last 20 or 30 years so it's something I'd want to get right.

Unfortunately listening to speakers in a specialist store will not be the correct environment for the audition. When I worked in the HiFi industry back in the UK it was our policy to audition speaker systems for customers in their home environment.

I can remember vividly a customer who insisted on purchasing a pair of Radford monitors. My argument against them was I knew his musical taste (reggae) and was 100% sure that when he got them home he would hate them. Next day, the call and we swapped them out for boxes with much larger bass. Our business was 99% service as opposed to todays 99% sell the mugs what you can. . .

[nightbreed]

Paranoid666au, on Aug 18 2008, 05:10 PM, said:

No I don't go to speciality shops. Just the box movers like JB h fi and the Good Guys. If I know what I want and I don't need after service, I just get the cheapest price from a box mover. If I was going to get speakers I think I'd get them from a specialists store so I can audition them properly. Speakers last 20 or 30 years so it's something I'd want to get right.

I think you might be surprised at the prices you can get on many items in alot of speciality shops. When was the last time you asked a speciality store to price match JB? I'm sure you have done all the homework you need on a product but if you can get the product you want at the same or similar price to the box movers why not buy it from someone that actually gives a crap.  I have worked in a couple "speciality" stores over the past 7 or 8 years and been a HT addict for well over 10 years. I love a good chat with a fellow enthusiast....weather you buy or not. Remember....we love this stuff as much as you do! Well....most of us anyway    I guess all i'm saying is give the speciality stores a shot before you wright them off.

Edit: Oh yeah, you won't see alot of box movers post here after 1am  hehehe

Edited by Nightbreed, 19 August 2008 - 01:01 AM.

[Hakka]

Jeffie, on Aug 18 2008, 04:45 PM, said:

went into a specialty hi fi store the other day asking if i should add a matching sub, or if i should replace it, he said you shouldnt have more than one sub in a room less than 7x7.

ok..........

It wasn't encel was it? I got told 2 subs was a gimmick by some arrogant prick a few years back. I went somewhere else to buy the second sub.

I've gone into shops before and played dumb. I was shocked at the amount of crap some of them tell you.

When i'm buying i know what i want just give me a good price not bs and monster cables.
If a salesman pisses me off i'll go somewhere else.

Hakka.

[Paranoid666au]

Nightbreed, on Aug 19 2008, 12:23 AM, said:

I think you might be surprised at the prices you can get on many items in alot of speciality shops. When was the last time you asked a speciality store to price match JB? I'm sure you have done all the homework you need on a product but if you can get the product you want at the same or similar price to the box movers why not buy it from someone that actually gives a crap.  I have worked in a couple "speciality" stores over the past 7 or 8 years and been a HT addict for well over 10 years. I love a good chat with a fellow enthusiast....weather you buy or not. Remember....we love this stuff as much as you do! Well....most of us anyway    I guess all i'm saying is give the speciality stores a shot before you wright them off.

Edit: Oh yeah, you won't see alot of box movers post here after 1am  hehehe

There's also the problem that western Sydney is devoid of speciality stores. In future if I can get to one I'll give them a shot.

Edited by Paranoid666au, 19 August 2008 - 01:06 AM.

[digitalj]

Sunday night, a person from church who "works at DSE" was trying to claim that Full HD is 1392 by something and his friend tried to say that that is the resolution of his plasma, I tried to tell them that Full HD is 1080p x 1920, he said "no, I work at DSE, I'm fairly sure I know this stuff". yeah right. Won't let him sell me anything.

[jcjuice]

digitalj, on Aug 19 2008, 02:30 AM, said:

Sunday night, a person from church who "works at DSE" was trying to claim that Full HD is 1392 by something and his friend tried to say that that is the resolution of his plasma, I tried to tell them that Full HD is 1080p x 1920, he said "no, I work at DSE, I'm fairly sure I know this stuff". yeah right. Won't let him sell me anything.

actually i was under the impression that 1080p is a video mode - not a resolution. Just like you can display a 720p video stream on a 1080 by 1920 screen. The letter p stands for progressive scan (meaning the image is not interlaced).

[mello yello]

digitalj, on Aug 19 2008, 02:30 AM, said:

Sunday night, a person from church who "works at DSE" was trying to claim that Full HD is 1392 by something and his friend tried to say that that is the resolution of his plasma, I tried to tell them that Full HD is 1080p x 1920, he said "no, I work at DSE, I'm fairly sure I know this stuff". yeah right. Won't let him sell me anything.

I was sticky beaking in a DSE store yesterday ..asked the guy if these new panels featured 1:1 pixel mapping .....looked at me kinda funny then said ..."no mate ...youll  find that feature in a GPS and on some of the mobiles "  

Edited by mello yello II, 19 August 2008 - 07:56 AM.

[mello yello]

he didnt really ..but he may as well have  

looked at me like "Hey I dont get paid enough to know that "

or "hey what do you care? "

or "Ill tell you for 50 bucks"

either way

can anyone tell me if the new Panas or Sammy LCDs have pixel mapping  

[tonymy01]

Samsungs do, it is called "Just Scan" (choose that instead of 16:9 for example).   It is only offered if you are feeding it a 1080 signal via HDMI (well, this is my M series behaviour).

[mello yello]

Thanks Tony  

Yep Toshiba call it Exact Scan ....only available with 1080 i or p input...its also avaialble from the inbuilt tuner @ 1080 Ive found

[...]

mello yello II, on Aug 19 2008, 08:00 AM, said:

can anyone tell me if the new Panas or Sammy LCDs have pixel mapping  

The new pana 1080p plasmas (800 series) have the ability to turn off overscaning for pixel mapping  

[50MXE20]

..., on Aug 19 2008, 07:31 AM, said:

The new pana 1080p plasmas (800 series) have the ability to turn off overscaning for pixel mapping  

Sweet. You are loving it    aren't you!

[...]

Lyle, on Aug 19 2008, 09:33 AM, said:

Sweet. You are loving it    aren't you!

  

Just need to rack up some "run-in" hours before I can really start playing with the picture settings.....

[RosePetal]

Going by the many comments here suggesting that posters wouldn't buy from a salesperson who knew less than them, it is surprising any gear is bought by our learned members.

[dantan]

Nightbreed, on Aug 18 2008, 10:23 PM, said:

I think you might be surprised at the prices you can get on many items in alot of speciality shops. When was the last time you asked a speciality store to price match JB? I'm sure you have done all the homework you need on a product but if you can get the product you want at the same or similar price to the box movers why not buy it from someone that actually gives a crap.  I have worked in a couple "speciality" stores over the past 7 or 8 years and been a HT addict for well over 10 years. I love a good chat with a fellow enthusiast....weather you buy or not. Remember....we love this stuff as much as you do! Well....most of us anyway    I guess all i'm saying is give the speciality stores a shot before you wright them off.

Edit: Oh yeah, you won't see alot of box movers post here after 1am  hehehe

I completely agree with you, mate. If I could get the same product from a specialty store, I would rather get it from a specialty store (at a reasonable price, of course).

It is fantastic being able to have a good long chat with a fellow enthusiast who works at a specialist store, who can actually also provide good service, someone you can be sure that if you have a drama with what you have just purchased will not just disappear off the face of the planet or request that you ring up the manufacturer directly, or not know answers to technical questions (even the easy ones).

[HDROCKS]

RosePetal, on Aug 19 2008, 10:27 AM, said:

Going by the many comments here suggesting that posters wouldn't buy from a salesperson who knew less than them, it is surprising any gear is bought by our learned members.

You made my Day.


HDrocks

[Kazz]

RosePetal, on Aug 19 2008, 10:27 AM, said:

Going by the many comments here suggesting that posters wouldn't buy from a salesperson who knew less than them, it is surprising any gear is bought by our learned members.

Actually, being a woman I love to see the looks on their faces (the men that is, which is most of them) when I know more that they do, some of them just can't cope with it..................

[SDL]

RosePetal, on Aug 19 2008, 10:27 AM, said:

Going by the many comments here suggesting that posters wouldn't buy from a salesperson who knew less than them, it is surprising any gear is bought by our learned members.

You might think that given some comments. But I, and I can't speak for others, don't have a problem buying some of my gear from a box mover. That is something like my LCD or Plasma, or my STB (all audio is specialty store), but its a case then of going in and getting the best price, I don't want them trying to sell me anything, making up rubbish about must have cables, trying to educate me on the latest features, as frankly many of them are not capable of doing it. Really they should just take my money and leave the spiels aside as they just come across as silly to anyone that has done their homework.

As I say this is most, I have actually met a HN guy that was really knowledgable and enjoyed the technology (and also didn't try to sell me anything I wasn't after), and I'm sure there are several like that.

[k8t_bear]

Kazz, on Aug 19 2008, 11:33 AM, said:

Actually, being a woman I love to see the looks on their faces (the men that is, which is most of them) when I know more that they do, some of them just can't cope with it..................

As a woman I also find it extremely amusing.... I know I don't know heaps, but I do my research. Usually by the time I walk into the shop I know probably twice as much as the average salesmen so I am  not going for their advice just a price........... but having said that I am usually in one of two moods:

I either love to start off with batting my eye lids and saying that "oh I really don't know much about this stuff" & let them waffle on (& I do mean waffle) so they feel better about giving me a good price  

OR

depending on how  much time I have I ask for exactly what I want and whilst rolling my eyes, I mutter under my breath "DON'T even THINK about trying to sell me a monster cable buddy!"  

[Kazz]

k8t_bear, on Aug 19 2008, 04:08 PM, said:

As a woman I also find it extremely amusing.... I know I don't know heaps, but I do my research. Usually by the time I walk into the shop I know probably twice as much as the average salesmen so I am  not going for their advice just a price........... but having said that I am usually in one of two moods:

I either love to start off with batting my eye lids and saying that "oh I really don't know much about this stuff" & let them waffle on (& I do mean waffle) so they feel better about giving me a good price  

OR

depending on how  much time I have I ask for exactly what I want and whilst rolling my eyes, I mutter under my breath "DON'T even THINK about trying to sell me a monster cable buddy!"  

I like to let them waffle on and then tell them exactly why they are completely wrong.

[hobotivo]

sirhc55, on Aug 18 2008, 10:56 PM, said:

Unfortunately listening to speakers in a specialist store will not be the correct environment for the audition. When I worked in the HiFi industry back in the UK it was our policy to audition speaker systems for customers in their home environment.

This is exactly the service I got from a firm called (iirc) Junction HiFi in Bondi Juction,  over 30 years ago.

I wasn't sure just what I wanted in the way of speakers (this was my first "real" HiFi) but I was sure that bigger woofers must be best, so I settled on a pair of Pioneers, roughly as big as coffins, with 15" woofers.  The salesman told me I wouldn't like them (my taste at that time was maybe 70% rock/30% classical) but told me I had a week to listen to them, and if I didn't agree I could pick another set, over and over till I was happy.

He was right, in my fairly compact apartment they were hopeless, and I swapped them for something else, I can't remember what but I think it may have been AR's, and I wasn't keen on them either, although they were better.  Next I took the saleman's advice and tried a pair of US built Avid Model 103's 3 way units with only what I thought to be "miserable" 10" woofers.  Those speakers are still in daily use at the core of my music system.  Best buy I ever made, pretty dear at the time, but considering they've been going strong for 32 years I can't complain!

Cheers
Ron

Edited by hobotivo, 19 August 2008 - 05:19 PM.

[frog_A_lot]

Went into JB HiFi once not long ago and was looking for an iPod dock for a Yammy RV1800, told the guy exactly what we where after and he then spent the next 5minutes telling us to buy a like $30+ Heahphone -> RCA cable and said it was the best way and would provide the best sound etc