hobb, on Nov 5 2009, 12:37 AM, said:
Austar Technical Support told me that I need to turn my mystar box to a 35 degree angle because my plasma is causing interferance with mystar's remote as the mystar does the opposite to the remote command. Anyone else heard this? I also asked if I got the new mystar HD, could I keep my existing SD box, pay whatever fee, and use it solely to play back the recordings. I was told no, it has to be connected to the dish in order to play back the recordings. Didn't make a lot of sense to me.
This is what i was told about a year or so ago and the funny thing is that it did work, it has something to do with the rays coming off the plasma.....i was told that techs where looking at that issue back then and they should have a fix in a few weeks, sure am glad i send back the 3 i had. As for the recordings on the Standard mystar it doesn't have to be connected to the dish but the box must be active....when i told austar to stick this heap if crap up there c$%ts they said we will disconnect you now and credit you back what ever was leftover, and i could keep viewing the channels just couldn't pause or record anymore....what they forgot to tell me was that i wont be able to view any of the shows that i had stored on the hard drive (i think i posted something about this quite a while back).
Another good trick if you (like me) don't wont to turn you box go out and get a universal remote, I was lucky i had 2 logitech 1000i's and it worked a treat.
Austar will tell you anything to shut you up and make money. If you get the HD good luck but i don't think you will find it has a much better pic that your std mystar using RGB on a HDTV, i now have STD Austar boxes in 5 rooms, and all have as good as HD picture by using 2 with RCA out to RCA in on DVD-R's with 1080p upscaling using HDMI out to HDMI in on a HD TV (give's me a great smooth 1080p pic), 1 with RCA out to a Beyonwiz DP-P2 then out via HDMI and i am getting a clean 1080i pic, (plus i can pause, record & pay back recorded Austar shows while recording 2 FTA channels) another one is in the theatre that is hooked up to a Yamaha Amp and upconverts with some super microchip and ...no joke the pic is as good and FTA HD (plus that has a Beyonwiz DP-P2 as well, and the other is on a Sony amp and again the pic is great, without this setup the pic was all blocky and crap as all my TV's are large screen.
But again good luck and let us know what the pic is like....unless i can get Austar to get rid of the $100 set up fee ....(can't see why i should have to pay $100 to set up something my self) i wont be in any great hurry to get one, I'm still getting over the last lot i had.