Even though i agree with many of the comments on this thread by foggy, as an ebay seller for many years, i think it is good to have more than one point of view. Ebay is a great place to shop and save money with a little care but not paranoia
1. Create a bunch of low value auctions ($0.99) for a worthless product like a PDF file on "Finding your true self" under each account with a "Buy It Now" option. Make sure the auctions are Private to cover your tracks.
Correct Take a look at the member leaving feedback; if they have a good rating and have bought items from many sellers, they are generally authentic. Remember ebay sellers only need around a 20 point positive score with a 100% feedback rating to sell big priced items.They will have no need to work day and night for 100s and 100s and 100s of fake ratings. Think about it. And what about all the listing fees that will need to be paid for all the of the sales.
2. Create multiple (possibly hundreds of) accounts
You need a credit card every time you join ebay, its compulsory now. You even need to type in the credit card's ccv number as well.(security number)
So you would need to have hundreds of credit cards and ccv numbers?
What a job. why do this when you can start selling on eBay from day one with a 100% rating and build it up in a few months. Again these tactics are easy to see and are not the tactic of long term sellers.
3. The seller then comes back and leaves an additional "comment" on the feedback to pretend it was a big ticket item…. for example PANASONIC PT-AX100.Because the auction was private, you don't see the true price, nor the link to the actual auction, so most people assume that this is what was actually sold!
Could be done. Remember you can email the member linked to a sale and ask them what they have bought, this is easy because their user name will always be present.(even private sales still have the user name of the buyer linked to the feedback) Members will be happy to let you know and may give recommendations to put you at ease.
4. Create a bunch of low value auctions ($0.99) for a worthless product like a PDF file on "Finding your true self" under each account with a "Buy It Now" option. Make sure the auctions are Private
to cover your tracks.
True this can be achieved but only if it is only short term, very short term. There would be no need to carry this on after say 20 feedbacks as you will get the same result in sales
5.Both Buying & Selling accounts leave positive feedback for each other[/i]
Easy to pick as you will see multiple feedbacks from the same person or persons, also their feedback score will be low. Again only used in the short run by some sellers to start their business and you can pick them easy. It does not last long.
6. I’ve seen a particular Australian seller offer inducements (such as a free cable) to customers and directly ask for quickpositive feedback in return
This is the funniest comment, the old cable trick
EBay members can be a tough mob, and rightfully expect fast delivery and items to be in perfect condition as described . Also if a seller was to sell a high priced item valued at over $1000, do you seriously think they will be seduced by a cable. Foggy you need to stop thinking people are naive. It may work once or twice but in the end they leave feedback when they are happy to do so. Remember Police, Doctors, lawyers, Accountants and even judges purchase from eBay. Some probably have a higher IQ than me and you combined.
7. This becomes especially important if the seller has misrepresented the product. The excitement of the new arrival usually gets the better of most people, and they oblige by getting online an adding positive feedback just because the product has been delivered.
As any ebay seller will let you know, only approx 35% of members leave feedback. Around 20% straight away. the remaining 15% after a few weeks of product use. 65% do not leave feedback straight away. So if a member is not happy with an item in the end, they will let you know by leaving feedback at anytime within 3 months.(fact)
8. Don't be complacent, it does happen in Australia, even when the seller appears
very professional and above board, with a bricks & mortar showroom!
We use to complain about sellers having low feedback or negative feedback. Then it was the fact you could not call them. Next thing was watch out they only have a mobile number!!. Now it’s, they have a shop, land line and 100s or 1000s of positive feedback watch out!!
It costs tens of thousands of dollars to setup showrooms and a shop. (fact) You also have nowhere to hide from anyone. Ebay members can visit and pay on the spot. They can also come back with 20 brothers: wacko: if they are unhappy. If would hardly be worth doing all this if you had something to hide? If the seller has a shop address, then as a buyer i can resolve an issue face to face. (Now that is peace of mind)
9. Yes, it comes with 12 months warranty" (real meaning: We'll take responsibility for repairing it... and if you believe that, then you deserve to buy it)
Lastly i would like to put a positive spin on this thread. Ebay is a positive place to buy and sell if you take precautions. Bear in mind that the items for sale are generally well below retail.(positive) So when this occurs something needs to give
Direct warranty is not always going to be available. Items exactly the same as models sold in Australia are imported at lower prices (fact). You have a choice
. Example : save $500 to $1000 or get direct warranty. Now some sellers really wants to grow their business and do offer third party warranty’s. This is often called “BACK TO BASE” warranty. When an item needs to be repaired you can send the product to their business for repair or drop it of if they have a shop/showroom. Make sure that you receive this in writing with a tax invoice. If the seller would like to keep his customers coming back and wants to grow his business, he will honour this warranty. The seller will always have warranty because he has the original receipt. It is possible to get an item at an excellent price with warranty. Thousands of eBay sellers honour third party warranty in Australia and worldwide, just do your homework.
To feel more comfortable with a third party warranty makes sure the seller has the following. Without the following i would not pay much respect to it being honoured.
2 Land Line
3. Shop/showroom/ business address.
4. Selling on eBay for many years
5. Staff members
6. Call and speak with the owner of the business. (Ask about the warranty terms and be frank)
7. Pick up ok.
8. 100s to 1000s of feedback at 98% and above
Ebay sellers with a very high positive feedback rating have worked hard to achieve this and i mean very hard!!!. It takes very hard work and years of selling. In a shop retail situation you can tell the customer to leave and deny a refund. On eBay this is not possible as they can leave bad feedback. I have been selling on eBay since 2000 and have honoured 100s of warranty claims. I have also refunded any product that a customer was not 100% happy with. Customers can bid on another item the same as the first if they are not happy. They can leave you feedback anytime within 3 month and when i first started it was 9 months. . They can even visit your shop and complain. Only sellers know how low their margins are and how hard it is to build a business on eBay. To leave your job and offer a bricks & mortar showroom with the small margins eBay items offer after tax/gst/ebay fees/payal fees, is hard work. But with persistence and many years of struggle you can achieve your dreams. Foggy you added no positivity to this thread and are so quick to shot down eBay sellers in general.Even though your points are good, an underlining motive i feel is present. Anyhow, do not want to name my business here as this is not an Advertising ploy and so many times on this forum i see new member’s ridiculed or disrespected because they do not go with the flow of the thread. I would like to be a part of this forum and will never name a business or try to damage one's reputation as there is always two sides to a coin and uderstand the hard work involved in smalll business. I would like to, however, offer an open invitation to any member who would like to visit our showroom and demo any projector model side by side. We are an Authorised Australian seller of many products like Benq Projectors and can back this up with a letter from Benq if needed. We also sell items covered by a third party warranty back to base (fact). Any advice on how to improve products we sell or new products we can hold, i would be happy to hear in store directly as well. I would formally like to invite foggy to our business as i think we could become good friends and offer each other great advice. We have similar passions.
Thanks for your ear.
Edited by DTV Forum Mod, 18 September 2007 - 02:58 PM.