I recently upgraded my Sony BDP-S360 to a BDP-S480 and now discover that a movie that played fine on the older player fails on the newer one. the movie is "the count of monte cristo" UPC 786936-800517, Region ABC.
It seems I am not the only one because there are other people in the US and UK with this player and they are also experiencing the same problem.
When the disc plays you see two separate splash screens for Touchstone pictures.
but before the main menu or previews show up the player turns itself off and restarts the whole procedure again, and again.
I also own a Toshiba BDX3200KY and at the spot where the Sony turns off the Toshiba splashes a short message saying press top menu now or you will see previews, and then successfully proceeds to either menu or previews depending on how fast you can find the remote and press top menu button.
it looks to me to be a firmware problem, any others out there with this player and this movie?
please let me know your experiences.
this bottom section from a US owner.
Anyone else have this problem?
Edited by bernievink, 18 September 2012 - 11:50 PM.