Setanta For The Euro's? Minimum $50 & Foggy Cancel ConditionsSetanta
Posted 06 June 2012 - 10:05 PM
" If you are on a month-to-month subscription, you may at any time after the first 30 days give Setanta notice that you wish to cancel your subscription. Notice of cancellation must be given via telephone. Cancellation will take effect 30 days after the date on which you give Setanta notice. This means that if your next Monthly Debit Date after giving notice of cancellation falls within the 30-day period, your credit card will still be debited on the next Monthly Debit Date, and your access to the Services will cease one month after that final Monthly Debit Date. You are not entitled to receive any refund for the month or any part thereof so billed, or for any month billed prior to your giving notice of cancellation."
This is in the Foxtel forum, for two reasons. 1) Foxtel Sports package at about $1000 a year is a rip-off not including the Euros. 2) Foxtel should take some responsibility for the deceptive sales and cancellation tactics of channels who pay them for distribution.
Posted 07 June 2012 - 12:29 AM
Yeah! Just like Bigpond should take responsibility for the dodgy websites that appear on my computer.. and you can get Foxtel + sports for around 55 per month, way less than 1k p.a.
Posted 07 June 2012 - 08:23 AM
Posted 07 June 2012 - 09:53 AM
Posted 07 June 2012 - 10:16 AM
Posted 07 June 2012 - 03:08 PM
Posted 07 June 2012 - 10:51 PM
Posted 08 June 2012 - 11:04 AM
But looks like they've put theses clauses in now to try and stop people doing that. Problem is the channel is a waste of time for a lot of the year for the majority of people.
Posted 08 June 2012 - 01:21 PM
I have Setanta as soon as the Euro's is finished I'm cancelling. I hardly watch it and for $15 a month its not worth the money.
Posted 08 June 2012 - 11:09 PM
Posted 10 June 2012 - 12:08 AM
Edited by night heron, 10 June 2012 - 12:09 AM.
Posted 10 June 2012 - 02:23 AM
Posted 10 June 2012 - 02:29 PM
Posted 10 June 2012 - 05:38 PM
Posted 11 June 2012 - 08:22 AM
Just to clear things up Setanta coverage is going into Australia and Singapore. With the 2 matches per day Setanta has been providing their own commentary for 1 of those games with them taking the single man commentary from the International feed for the other. HD is a let down but everyone should of know that before they signed up and SBS is no better for not showing their daily highlights show and all of their 8 matches in HD,
Posted 11 June 2012 - 10:56 AM
If Setanta's PQ and AQ is as bad as the SBS highlights then I'm pleased I didn't sign up for Setanta.
There is a feedback form on UEFA's website where you can let them how poor this is all is.
Posted 13 June 2012 - 08:16 AM
Posted 13 June 2012 - 03:11 PM
Posted 14 June 2012 - 01:11 PM
Posted 19 June 2012 - 11:10 PM
I don't really like hurling and gaelic football that much so will Cancel as soon as Euros has finished.
Posted 20 June 2012 - 12:39 PM
What is extra annoying is that the score bar and Setanta watermark don't line up horizontally. One is higher than the other!
Posted 02 July 2012 - 07:54 PM
Must have been something to do with the 'leap second'
Edited by blairy, 02 July 2012 - 08:01 PM.
Posted 04 July 2012 - 03:18 PM
Anyway, I was told by the friendly Setanta staff "Too bad mate. It tells you youre on a 12mth contract in the confirmation email" (well, you dont get that confirmation email until after you sign up)...I told them I was also happy to pay the difference over the last 3mths if they charged me the Option 2 16.99/mth....still waiting to hear back about that
I guess I may be stuck with it for another 9mths, Oh well....Liverpool are in the Euros I guess
Posted 05 July 2012 - 08:09 AM
Posted 05 July 2012 - 10:39 AM
I have passed the matter onto the Dept of Fair Trading and also contacted by CC company for advice. I strongly believe the wording on their website is inadequate/misldeading, if it was alot clearerI dont think I would have made the error.