14 replies to this topic

[DigitalTV-Whiz]

Hi guys, I'm located in East Gosford and I've lost the Channel Ten Digital signal since Sunday, I can get Ten analogue fine.

[CMatten]

DigitalTV-Whiz, on Dec 13 2011, 03:06 PM, said:

Hi guys, I'm located in East Gosford and I've lost the Channel Ten Digital signal since Sunday, I can get Ten analogue fine.

Do you know which translator you're using? Where are you located in in East Gosford?

[DigitalTV-Whiz]

See below.

Edited by DigitalTV-Whiz, 13 December 2011 - 04:29 PM.

[DigitalTV-Whiz]

CMatten, on Dec 13 2011, 04:14 PM, said:

Do you know which translator you're using? Where are you located in in East Gosford?

I'm not sure (I'm in a block of units). I'm located not too far from the water front on York Street, just down the road (towards York Street) from 2GO.

[CMatten]

DigitalTV-Whiz, on Dec 13 2011, 05:29 PM, said:

I'm not sure (I'm in a block of units). I'm located not too far from the water front on York Street, just down the road (towards York Street) from 2GO.

Assuming others in the complex use the same antenna, are they having problems with 10?

Depending on where you are you could be getting you signal from any of the translators. Do you get NBN and Prime? If not your probably getting it from Sydney. A friend used to live not far from you (Wells St near HPD ), they were getting Sydney VHF channels.

http://www.dtvforum....t...ost&id=8023


http://www.dtvforum....t...ost&id=8021


http://www.dtvforum....t...ost&id=8022

[DigitalTV-Whiz]

CMatten, on Dec 13 2011, 08:23 PM, said:

Assuming others in the complex use the same antenna, are they having problems with 10?

Depending on where you are you could be getting you signal from any of the translators. Do you get NBN and Prime? If not your probably getting it from Sydney. A friend used to live not far from you (Wells St near HPD ), they were getting Sydney VHF channels.

http://www.dtvforum....t...ost&id=8023


http://www.dtvforum....t...ost&id=8021


http://www.dtvforum....t...ost&id=8022

Yes I do get NBN and Prime.

[alanh]

DigitalTV-Whiz,
Digital regardless of whether you are viewing Gosford or Boudi transmitters
TEN 65
ABHN 37 (ABC)
SBS 34
NEN 59 (Prime7)
ATN 61 (Seven)
NBN 68
TCN 62 (Nine)

You could go to the installation section of the receiver and rescan for channels.

If you are in a large block of units it is probable that the channel 65 amplifier has failed. Check with your neighbours.

By the way TEN analog from Boudi is on channel 50 and from Gosford channels 55

AlanH

Edited by alanh, 14 December 2011 - 02:04 AM.

[DigitalTV-Whiz]

alanh, on Dec 14 2011, 03:01 AM, said:

DigitalTV-Whiz,
Digital regardless of whether you are viewing Gosford or Boudi transmitters
TEN 65
ABHN 37 (ABC)
SBS 34
NEN 59 (Prime7)
ATN 61 (Seven)
NBN 68
TCN 62 (Nine)

You could go to the installation section of the receiver and rescan for channels.

If you are in a large block of units it is probable that the channel 65 amplifier has failed. Check with your neighbours.

By the way TEN analog from Boudi is on channel 50 and from Gosford channels 55

AlanH

I've tried retuning multiple times (automatic and manual), it gets to 65 and sits there (as if its found something) then just moves on without storing any channels.

[CMatten]

DigitalTV-Whiz, on Dec 14 2011, 05:48 PM, said:

I've tried retuning multiple times (automatic and manual), it gets to 65 and sits there (as if its found something) then just moves on without storing any channels.

Have you asked your neighbours if they are having any problems?

What is the signal strength and quality of the other digital channels?

[M'bozo]

DigitalTV-Whiz, on Dec 13 2011, 03:06 PM, said:

Hi guys, I'm located in East Gosford and I've lost the Channel Ten Digital signal since Sunday, I can get Ten analogue fine.

Is your TV a Samsung? (The make & model number of TV can be helpful).

Regardless of the answer, with the antenna lead to the TV unplugged, do either a factory reset on the TV, or an automatic channel scan.

Turn the TV off at the power point for 15 seconds or so.

Plug the antenna lead back in, retune the TV, and see if this fixes it.

[DigitalTV-Whiz]

M'bozo, on Dec 14 2011, 10:13 PM, said:

Is your TV a Samsung? (The make & model number of TV can be helpful).

Regardless of the answer, with the antenna lead to the TV unplugged, do either a factory reset on the TV, or an automatic channel scan.

Turn the TV off at the power point for 15 seconds or so.

Plug the antenna lead back in, retune the TV, and see if this fixes it.

Yes it is a Samsung.

I'll do those things tomorrow and see what happens.

[DigitalTV-Whiz]

Ok M'bozo's suggestion didn't work.

I've gathered signal information on the other channels so maybe it might help.

Ch.    Freq               Signal Level
ABC - 592500KHz -   90
SBS - 571500KHz -   56
Prime- 746500KHz -  63
Seven- 760500KHz - 44-45
NBN -  809500KHz  -  74-75
Nine -  767600KHz  -  18 (Bit error level is fluctuating between 40-70)

[M'bozo]

DigitalTV-Whiz, on Dec 15 2011, 11:25 AM, said:

Ok M'bozo's suggestion didn't work.

Worth a try.

The figures I get with Samsungs on my installs are usually signal level 85 all channels, bit error level 0.

I install in a UHF environment, so I am comparing apples.

The levels you have posted suggest a reception problem (stating the obvious).

Time to start exploring ideas other posters have suggested.

[CMatten]

Those figures are all over the shop.

Is the antenna shared with other units? If yyou're not sure, check how many antennas you see on the complex?
Are your neighbours having similar problems?

Do you rent or own this unit?

Rent = Talk to the property manager.
Own = Talk to the body corporate.

[debruis]

DigitalTV-Whiz, on Dec 15 2011, 11:25 AM, said:

Ok M'bozo's suggestion didn't work.

I've gathered signal information on the other channels so maybe it might help.

Ch.    Freq               Signal Level
ABC - 592500KHz -   90
SBS - 571500KHz -   56
Prime- 746500KHz -  63
Seven- 760500KHz - 44-45
NBN -  809500KHz  -  74-75
Nine -  767600KHz  -  18 (Bit error level is fluctuating between 40-70)

I think you may be getting interference from reflected signal from the other Towers on the Central Coast. The three I am thinking of are Gosford,Forrester and Bouddi which all transmit at the same frequency. I have had this problem before up on the CC. Also it could be low signal levels as NBN works very well low signals and the other channels seem to suffer when running at a lower signal levels. NBN and Prime are broadcast at a lower  level from the Towers on the CC and it can be tricky sometimes because of the different levels being received to get the signal quality correct on all channels