The lady next door called me in because her Foxtel was not working.
She is 90 so i dont mind helping.
It turns out the select button on her remote has died so we rang Foxtel to get a new one sent out.
They informed us that the remote is not covered and she has to buy a new one from them $40 i think they said.
So when you rent their box only part of the equipment is covered.
This stinks .What rotten service to the customer.