I know what I'm getting. Two 'free' box office movies.
If I cancel Platinum and get everything but 'Kids' I save $14 per month. That's what I want but told I can't until after 3 Nov and the change won't apply until my next billing cycle.
Maybe I'll ring again and try another sales guy. Last one said if I changed from Platinum after 3 Nov I wouldn't be able to change back in the future. I suspect fowl play.
I was told this too - but of course it's rubbish. If I want to go back on to Platinum HD I can. You just ring up and say "Platinum HD please."
Same price and same deal. You were getting every channel for $134 now and after November 3 you will STILL get every channel for $134 a month????
The only difference is that you will be locked in to that 12 months (no biggie) and you will get the two 'free; movies until Dec 2015 as a Platinum customer.
I called to cancel 'Kids' and save the $14 a month and was told 'After Nov 3" and that most Platinum Customers are excited about the new deal! Yeah, sure. She also tried like crazy to sell me on the Boxsets channel (Which I will get under my downgrade), plus the two freebies which don't blow my frock up, and then tried to sell me a second box.
I was exhausted by the end of it. LOL